BBC South Visits IBM “Cyber Range on Wheels” to Show How Companies are Rehearsing for Cyberattacks

BBC South Visits IBM “Cyber Range on Wheels” to Show How Companies are Rehearsing for Cyberattacks

[ MUSIC, ROOM CONVERSATIONS ]>>I need somebody else to step up
and take charge of the situation. ALISTAIR FEE (BBC): A cyber attack is underway. When it comes to instant
response, speed is everything. I’ll be finding out if businesses are
doing enough to protect themselves. NIKKI MITCHELL (BBC): And I want to know
what the South police forces are doing to fight cyber crime. But first, let’s show you where we are. [ MUSIC ] We’re inside this mobile command
center, which is stuffed full of state of the art computer technology. FEE: It’s the latest weapon against the hackers. It belongs to IBM, and has just [parked] up
at the company’s Hursley HQ in Winchester. DOORENSPLEET: And what we see, there is
a huge demand in the space of training and making sure that people are well prepared. And this is…this truck is just
a piece of the £155 million that we are putting into incident response. FEE: This team from the Dorset based online
marketplace [on buy] are about to face the type of cyber attack happening every day.>>We take our customers’
information really seriously. It would be catastrophic to find that
our data had been breached and taken. It’s impossible to say that
we’re completely impenetrable, but we certainly take a lot of steps. MITCHELL: And we’ve got three officers
from Hampshire’s cyber crime unit here. GELMAN: It’s one of those opportunities we
don’t get very often, is to be there right at the start when the call comes in and
then understanding how a business feels when they are a victim of a cyber attack. [ PHONE RINGS ]>>Hello?>>Umm, I was wondering if you guys had
official comment on the data breach?>>I’m not in a position to answer
that question for you, I’m afraid. FEE: It’s unpredictable,
it’s designed to be unnerving and the team are being pushed
out of their comfort zone. [ NOISY ROOM SOUNDS ] MITCHELL: So, at this stage most companies
are trying to deal with the breach themselves; they wouldn’t have even called the police yet.>>I want that money frozen in the bank account. FEE: Online, we’ve got tweets coming
in, they’re receiving phishing e-mails, calls coming in from the press, and they’re
even dealing with people stuck in a lift. MITCHELL: We’ve got outside a
news crew looking for information. FEE: Research suggests less
than 15 percent of businesses in the U.K. have a proper instant response plan. COLEMAN: A lot of these decisions,
it’s not if but when. And it’s kind of how do you react in scenarios,
how do you react to when someone rings up and says, I’m holding you out to ransom? How do you react when your systems
are down when you need to work out which bits of the business to bring back?>>Base conglomerate [Bane & Ox] has
become the latest victim of the cyber attack. MITCHELL: But it’s not just businesses
that need to protect themselves; around one third of all cyber crime reports
to the police are from individuals — people who’ve had their social
media accounts or e-mails hacked. So, what did the police learn?>>I think it’s the speed
at which everything evolves. You know, it is very quick, information flow, the way that we responded
to the incident itself.>>It’s a brilliant experience. It does give you the opportunity to
experience the situation that you may be in during a cyber attack without actually
the risks of being in a cyber attack. FEE: With so few prepared for this threat, this
truck will now be traveling from city to city across Europe training and
educating against cyber crime. Being prepared could save every company
targeted hundreds of thousands of pounds. [ MUSIC ]

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